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Claim Now. View all Promotions. Visit Site. Read Review. View Bonuses. View all promotions. Enter Your Email to subscribe Newsletter. If you hold more than one account we reserve the right to suspend all duplicate accounts until all the account details and balances belonging to you are consolidated.
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All withdrawals will be processed back to the same payment method used to make a deposit to the account. As outlined in section 5.
In the case of a request to pay funds via Direct Bank Transfer DBT , the acquiring bank account must be held in the same name as used during registration of the Customer account.
Please note that withdrawals may experience a slight delay due to our identity verification process and certain deposit methods will require additional verification at time of Withdrawal.
In the case of a withdrawal being made for the first time, a large withdrawal or changes being made to payment options, we may take additional security measures to ensure that you are the rightful recipient of the funds.
Bank Wire payments are executed in EUR. The minimum deposit amount, and the time that the deposit will take to process, are dependent on the payment method selected, as shown on our Deposit page.
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Updating or adding additional payment details for the sole purpose of making a withdrawal may only be done by contacting support 10bet. Any winnings subsequent to the error shall be deemed invalid and returned to 10bet.
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For this reason, 10bet actively supports responsible gaming and encourages its Customers to make use of a variety of responsible gaming features so as to better manage their Customer account.
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We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension.
We will restore the Service, as soon as is reasonably practicable, after such temporary suspension.
It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
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Information which Must be Included in any Written Communication with 10bet. To protect your privacy, all email communications between you and 10bet should be carried out using the email address that you have registered against your Customer account held with 10bet.
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We will acknowledge all complaints within 24 hours of receipt and all reasonable efforts will be made to resolve any reported matter promptly and, at a maximum, within 10 days.
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Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify 10bet via the means of communication listed in the above Customer Complaints procedure set out at section If, at the conclusion of the Customer Complaint process outlined in section 12 , you do not consider that 10bet has settled the dispute, you may refer the dispute to eCOGRA, our ADR provider.
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You hereby agree to indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages whether direct, indirect, special, consequential, exemplary or punitive or other arising from any Participation by you, including without limitation:.
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We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.
In the event of a change of control, merger, acquisition, or sale of assets of the company, your Customer account and associated data may be part of the assets transferred to the purchaser or acquiring party.
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To speak to someone about this, you can contact Customer Service or there are a number of Support Organisations available to help with free and independent advice.
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Website: www. We at 10Bet encourage our Customers to actively participate in the management of their gambling account, so we offer a variety of responsible gaming features.
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The Reality Check facility for provides for a Reality Check to be shown on the screen within your gaming session at a frequency of once per hour.
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You may self-exclude yourself by designating the period via a calendar or alternatively, permanently. Please note that if you commence the self-exclusion process through the automated self-exclusion feature on our Website, the self-exclusion will not take effect until you click on the link in the confirmation email sent to your email address registered with 10Bet, immediately after your request has been initiated.
The link in the confirmation email or in the case where automated self-exclusion has been requested more than once, the link in the most recent confirmation email will expire after 48 hours, after which you may either recommence the automated self-exclusion process through our Website, or contact Customer Service for the self-exclusion to be immediately applied.
We will endeavour to apply your self-exclusion as soon as practically possible, however, please note that this process takes a reasonable working period to implement.
We will not consider the self-exclusion period as having commenced until it has been fully implemented and communicated to you. If after this you find that you can still access any of our services, it is your responsibility to contact us immediately to inform us.
During self-exclusion, you will have access to the website so you can see your account history and information but you will not be able to place any bets and make deposits.
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Information which Must be Included in any Written Communication with 10Bet. To protect your privacy, all email communications between you and 10bet should be carried out using the email address that you have registered against your Customer account held with 10Bet.
The following information must be included in any written communication with 10Bet including a complaint :. Upon receipt, we will endeavor to reply to your communication within 48 hours.
Further, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month.
If, at the conclusion of the Customer Complaint process outlined in section 4 , you do not consider that 10Bet has settled the dispute, you may refer the dispute to eCOGRA, our ADR provider.
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The Group follows the rules of GDPR. This means that whenever we handle your personal data, we always follow the GDPR principles:.
We need to process your personal information in order to provide you with our services. We will only ever ask you for the smallest amount of information that we need and we only ever use it for lawful purposes.
We never sell your information to anyone else. For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
Types of Non-personal Information we collect from or about you including the following:. We will process your Personal Information for a variety of reasons, each of which is prescribed by relevant data protection laws, based on the following lawful grounds:.
If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.
We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information unless it is needed to comply with any legal or statutory obligation binding upon us.
If you have any reason to believe that a minor has shared any information with us, please contact us at support 10bet. The Group will use your Personal Information, such as your name, home address, email address, telephone number etc.
We also share and disclose Personal Information with our Marketing Affiliates for the purpose of providing you different marketing offers, which we, or our Marketing Affiliates, believe are relevant for you.
Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, post, SMS and telephone marketing purposes.
We will use your Personal Information for the purpose of providing you with promotional materials solely where we have a legitimate interest in doing so, or where we have obtained your affirmative consent.
You may at any time decline receiving further marketing offers from us or from our Marketing Affiliates by contacting us at support 10bet.
Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you personaliszed content, service-related updates and notifications.
Please note: you can control the delivery of certain advertising or social campaigns through the settings offered by the respective third party platforms e.
In addition, if you download any of our mobile application to your device from the Apple AppStore or Google Play, the only way to prevent receipt of notifications is by changing the setting on the device itself.
The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device for example your computer or mobile device , in order to enhance your navigation on our Services, improve our Services performance and customize your experience on our Services.
We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our users, advertisers, publishers, customers and partners.
Cookies are small text files composed only of letters and numbers that a web server places on your computer or mobile device when you visit a webpage.
When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings.
You can find more information about cookies at www. Cookies are widely used in order to make websites work in an efficient way.
Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.
We store Tracking Technologies when you visit or access our Services for example when you are visiting our websites — these are called "First Party Tracking Technologies".
In addition, Tracking Technologies are stored by other third parties for example our analytics service providers, business partners and advertisers who run content on our Services — these are called "Third Party Tracking Technologies".
Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits. Please note that we do not recognize or respond to automated browser signals regarding Tracking Technologies, including "Do Not Track" requests.
However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.
We use third-party advertising technology to serve advertisements when you visit the Platform and use the Services. You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative " NAI " and the Digital Advertising Alliance " DAA ".
For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.
For more information about the transfer of your Personal Data outside the EEA, please contact us directly at support 10bet. When you visit or access our Services for example when you visit our websites , we use and authorize third parties to use web beacons, cookies, pixels, scripts, tags and other technologies " Tracking Technologies ".
We also use this information to collect statistics about the usage of our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.
While using the Services you may encounter links to third party websites, services or applications such as third party messaging apps.
Please be advised that such third party websites, services or applications are independent from the Group. You should always review their privacy practices carefully before providing Personal Information to such third parties.
You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications.
You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.
If you have registered with an account through our Services, the Group will retain your Personal Information during the period your account is active.
In addition, the Group will retain your Personal Data for additional periods, as strictly necessary to enable the Group to meet its legal obligations under applicable laws or regulations, such as the applicable gambling regulations, KYC and AML regulations, as well as to meet the Group's contractual obligations.
Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations.
We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.
We take great care in implementing and maintaining the security of the Services and your information.
We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online.
These safeguards vary based on the sensitivity of the information that we collect and store. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Such substantial changes will take effect seven 7 days after such notice was provided on any of the above mentioned methods.
If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us via email at support 10bet.
We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time.
The DPO will then look into your questions and whether your information has been handled appropriately and in line with this privacy notice, our legal obligations and our internal policies and procedures.
The DPO will then contact you regarding the outcome of the assessment and any steps that have been taken as a result. If after raising your issues with the DPO you are unhappy with the resolution you can make a complaint to our lead supervisory authority, the Maltese Data Protection Commissioner:.
We take our responsibilities in making sure that your online experience with 10Bet is as safe and secure as technically possible, very seriously indeed.
State-of-the-art technology including minimum bit SSL digital encryption is deployed to secure all financial transactions, look out for the padlock icon located bottom right of the page.
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The 10Bet website also uses a protective Firewall that acts as a shield between the website itself and the outside Internet. This acts as an additional layerof protection guarding us and our clients against unauthorised access.
Our systems automatically detect periods of inactivity when you are logged on and will automatically 'time out' your session for your protection.
For the benefit of all our members we act to identify the fraudulent use of credit cards through our sophisticated credit card verification system.
Cards are verified either over a secure line or using a secure FTP - FileTransfer Protocol. Nocard data or bank details are ever shared over the Internet nor do we ask your bank for personal information over the phone during the validation process.
If for any reason details associated with a card are incorrect our security systems automatically suspend the account. Abandoned or postponed matches are void unless rearranged and played on the same date local time or stated otherwise in the rules.
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In 2-way markets push rules apply unless otherwise stated below. If a match venue is changed, bets already placed will stand providing the home team is still designated as such.
If the home and away team for a listed match are reversed, then bets based on the original listing will be void. A fixed number of points are bought on all selections in the teaser.
The number of teams selected and the number of points selected determine the payout odds:. If a selection in the teaser is a push, the teaser will drop to the next lower level, in case a lower level is offered for that particular teaser.
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